ClientCare®
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Haestad Methods, Inc. has earned a reputation as the industry's leading provider of hydrology and hydraulics modeling software, based in part on how we continue to work with our clients after each sale. When you buy our software, you join more than 125,000 engineers and planners worldwide who have chosen Haestad Methods.
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Comparison Chart:
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Click below to view a chart outlining and comparing the different subscription levels of ClientCare:
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Program Details:
PDF Format (1206kb)
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Per-Incident Support Contact Information
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Per-Incident Support is not considered a ClientCare subscription. You will be charged on a per-incident basis. (See the Price section below). Any fees you pay while using this option are not applicable to the cost of a subscription.
WHAT IS COVERED BY PER-INCIDENT SUPPORT?
Technical and Engineering Services
- Access to our Technical Support Specialists 7 days a week via telephone, fax and e-mail, charged on a per incident basis.
- Access to our Engineering Support Specialists 7 days a week via telephone, fax, and e-mail, charged on a per incident basis.
- Immediate response, as available.
Telephone Number
Per-Incident Support Email Address
Price
- Technical Support Incident: $95.00
- Engineering Support Incident: $195.00
If you are interested in a Haestad Methods ClientCare subscription, click here.
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